Refund policy
Last updated: 3 September 2026
This Refund Policy applies to orders placed with Another Man's Treasure, trading as AMT Vintage, London, England. It sits alongside your legal rights and does not replace them.
Your right to cancel
If you are a consumer in the UK or EU, you have a legal right to cancel your order under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
- You have 14 days from the day you receive your order to tell us you wish to cancel. You do not need to give a reason.
- Once you have told us, you have a further 14 days to return the item to us.
- We will refund you within 14 days of receiving the item back, or of you providing proof that you have sent it — whichever happens first.
- Your refund will include the standard outbound delivery charge you paid. If you chose an upgraded delivery service, we refund the cost of our standard service, not the upgrade.
To cancel, email asktaiylor@outlook.com with your order number and a clear statement that you are cancelling. There is no form to complete.
Returning an item
- Return postage is paid by you, unless the item was faulty, damaged or not as described.
- Please use a tracked service and keep your proof of postage. Until the item reaches us, it remains your responsibility.
- Return items in the condition you received them. You may examine and try on a piece as you would in a shop. If an item is returned damaged, worn, washed or altered beyond that, we may reduce your refund to reflect the loss in value.
- Refunds are issued to the original payment method.
The return address is included with your order, or email us and we will send it to you.
Faulty or misdescribed items
Every piece we sell is pre-owned, and we describe condition honestly in each listing. The photographs show the actual garment you will receive, including any wear. Signs of use that we have described are not faults.
If an item arrives damaged, or does not match our description, contact us within 30 days with a photograph. We will cover return postage and refund you in full. Your rights under the Consumer Rights Act 2015 are not affected by anything in this policy.
One-off stock and exchanges
Every item we sell is a single piece in a single size. Because we cannot replace an item with another size or colour, we do not offer exchanges. If a piece does not fit, please return it for a refund and place a new order.
If you are unsure about sizing, message us before ordering and we will measure the actual garment for you.
Orders outside the UK
International customers may be charged import duty or local taxes on delivery. These are set by your own country and are your responsibility. Duties and taxes already paid are not refunded by us if you return an item — you may be able to reclaim these from your local customs authority.
Contact
Another Man's Treasure, trading as AMT Vintage
London, England
Email: asktaiylor@outlook.com